For the past few years, distributors of printers, consumables and print multifunction devices have had easy remote monitoring of equipment deployed at customers’ premises and thus provide a better experience for their customers. KPAX Manage is an innovative and proven solution that reduces the operational costs of the after-sales service department in order to preserve …
Author Archives: Yann JUGE
Update of KPAX data collection agent
The new version of the KPAX collection agent (valid with KPAX v2 & v3) is being deployed. It includes improvements for 43 models of Develop, Fuji Xerox, HP, Konica Minolta, Sharp, Oki, Sato, Samsung, Ricoh, Kyocera, Epson, Xerox. You will find the details by model in the release note available directly in KPAX.
KPAX 3.0.6 is online
The new features included in this new version make it easier to deploy and manage collection agents: Simplification of agent deployment thanks to the preconfigured agent: simply send an email to the end customer who only has to download and install their agent, with no activation information to enter. Benefits: simplify and reduce the time …
New version of KPAX 3.0 released on October 5th
Adding an API Added Spanish language New fields available on equipment Lexmark Clic Counters (total, mono, color, scan) New field on the number of consumables replaced (When the equipment offers this as some Brother) Additional counters for office plotters: total paper in m2 and ft2, total ink used in ml The next version will be …
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New version of the KPAX collection agent (KPAX v2 and KPAX v3)
Available since mid-October, this new version of the agent brings improvements on the collection of 35 models of HP, Konica Minolta, Sharp, Canon, Kyocera, Lexmark, Ricoh, Xerox, Olivetti and Oki brands. Studying the MIBs of the equipment of our builder friends is a work of explorer, Vincent is our Indiana Jones! The next version is …
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How does KPAX provide a better experience for customers ?
How does KPAX provide a better experience for customers? If you’re an office equipment dealer or managed print service provider, you might think the fleet management software you’re using is for you and not your customer. In a sense, you’re correct. But, the software you use can dramatically influence the customer’s experience as a whole. …
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KPAX in the Americas
We are proud to announce the arrival of a new KPAX Major Valuable Partner and thus continue to expand KPAX’s presence in the world. ACDI, headquartered in Benton, Arkansas – USA, consists of more than 100 experts dedicated to the indirect distribution of software in the print and document industry. They cover North America and …
New Year! New offices!
The Bluemega team ended the year by moving into new offices. Still located south of Paris and at the same address, this new space is bigger, more functional and better meets our new needs and objectives: videoconference rooms, agile meetings and training room… the truth is, we put 90% of the budget on the recreation …
Latest KPAX v3 release
KPAX v3.0.3 available since January 27, 2020: New user interface for the detailed view of rules and account selection. Added user expiration dates. Added 3 new languages: English (South African), English (USA), Italian. The dev team is currently working on the integration of HP SDS in KPAX v3 for the next release.
Bluemega presents KPAX at IT Partners 2020
The Bluemega team will be present at IT Partners (Disneyland Paris) on March 11 & 12, 2020 to present the latest developments around the KPAX printing systems management solution. https://www.itpartners.fr/fr-fr.html
