Enter the era of proactive
print fleet management
AI at the Service of MPS
Collecting data? That’s the baseline — and it’s a given.
What will truly change your day-to-day (and your margins) is what you do with it.
The idea? Stop simply “seeing” your data and start understanding it, staying ahead of it, and acting… before your customer even picks up the phone.
KPAX isn’t just slapping on an AI layer for the buzz. Our teams have injected a powerful technology stack directly into our architecture to make your daily work easier : predictive machine learning, generative AI, and action orchestration.
The goal is clear: transform multi-brand print fleet management through secure AI into an augmented, proactive, predictive, and execution-driven tool for ALL players in the print market.
OUR AMBITION
Anticipate
instead of react
With our prediction engine, you know when print supplies are about to run out — before the printer does.
Boost
your teams
Get your technicians up to speed at lightning speed.
Fast-track
your impact
Your teams do more, do it better, and without burning their operational energy.
Preserve
Your Know-How
Secure your fleet, sustain your company’s expertise, and differentiate your offer in a rapidly changing market.
AI in KPAX is not an isolated feature.
It’s a set of technology building blocks fully integrated into the software, designed specifically for the managed print services (MPS) business.
Forget the marketing fluff: KPAX delivers a business-grade AI — operational, secure, value-creating, and built for the real-world realities of the office equipment dealer.
A vision built around three complementary pillars
Prediction – The AI That Anticipates Your Supply Shortages
KPAX integrates advanced machine learning models to analyze counter history, print rhythms, and ink consumption patterns. Our algorithms accurately estimate the projected depletion date of a consumable based on real usage behavior — not just a simple theoretical average.
Transform your reactive logistics into a predictive supply chain to eliminate uncertainty and automate your replenishment workflows.
Business impact :
Eliminate surprise outages and emergency service calls with fully controlled replenishment logistics. Guarantee seamless service continuity for your customers while protecting your margins.
Concrete Results :
- Fewer emergency deliveries.
- Fewer print service interruptions at customer sites.
- Smoother logistics and improved operational margin optimization for the customer.
How does it work ?
Unlike alerts based on a static percentage (e.g., alert at 10%), our Machine Learning engine continuously analyzes four key variables for each device:
- TAverage page coverage rate (actual ink consumption).
- Recent print volumes (activity peaks vs. slow periods).
- Precise remaining cartridge capacity.
- Behavioral variations specific to the user’s history.
From this data, the system doesn’t just measure — it projects and clearly visualizes in the interface :
- Remaining time calculated in days rather than percentages.
- A projected depletion date for consumables.
- Automatic adjustment of projections if print volume changes suddenly.
Business advantage
KPAX AI includes a customizable notification rules system based on predictive calculations. Set your alerts using time-based logic : receive a notification not because there’s 5% ink left, but because there are 5 days of autonomy remaining
- Result : More relevant alerts, fewer false positives, optimized logistical planning, and total service continuity for your customers.
Business advantage
KPAX AI alerts don’t just measure a level — they anticipate the need.
Kléo – The co-pilot that makes your teams self-sufficient
Kléo is an expert conversational assistant natively integrated into the KPAX interface. A true everyday “co-pilot,” it instantly answers technical questions, explains performance indicators, and guides your team members step by step through the platform.
Reduce your teams’ learning curve and democratize data usage so that every employee becomes a fleet management expert.
Business Impact :
Kléo acts as a first-level support resource available 24/7 for your team. By facilitating continuous training and intuitive feature discovery, you gain operational agility and free your managers from repetitive internal support tasks.
Concrete Results :
- Accelerated onboarding : Your new hires are up and running on the tool in record time.
- Technical autonomy : Your technicians and fleet managers find their answers without needing to tap additional resources.
- Optimized usage : Better use of KPAX’s advanced features, maximizing the solution’s return on investment.
- Employee satisfaction : A simple, user-friendly tool that reduces the frustration of mastering complex software.
How does it work ?
Unlike a standard chatbot with fixed responses, Kléo is built on contextualized generative AI. It analyzes three dimensions in real time to deliver pinpoint assistance :
- Business context : Kléo knows the full KPAX documentation and feature set.
- User profile : Responses are tailored to the employee’s access rights and role.
- Navigation history : It understands where you are in the application to guide you accurately.
What Kléo does
léo turns software complexity into a simple, actionable conversation :
- On-the-job training : It eliminates the need for PDF manuals by explaining features in real-world situations.
- Smart navigation : Describe your need, and Kléo points you to the right screen or setting.
- Diagnostic assistance : It identifies the likely causes of an issue and walks you through initial checks.
Real-world use cases
Gain responsiveness with 24/7 assistance directly in the tool :
- “”Kléo, how do I set up an alert for an abnormal coverage rate?”
- “Explain how this profitability indicator is calculated.”
- “Why has this agent’s data stopped syncing since this morning?”
Business advantage
Kléo dramatically cuts operational roadblocks and frees up your technical support team by making your staff 100% self-sufficient.
MCP Server – The AI that acts on your behalf
The Model Context Protocol (MCP) is an open standard that natively connects KPAX to the most powerful artificial intelligences on the market (ChatGPT, Claude, Mistral). This technology enables AI to “understand” the context of your KPAX data and interact with it directly.
Turn a natural-language instruction into an immediate, concrete action. Stop figuring out how to do something — just ask the KPAX AI to do it for you.
Business Impact :
The MCP server breaks down the barriers between the user and software complexity. By enabling KPAX to be controlled via voice or text, it radically accelerates the execution of daily tasks and reduces handling errors, regardless of the user’s technical level.
Concrete Results :
- Multiplied productivity : Generate complex reports or update fleet settings with a single sentence.
- Total interoperability : Seamless integration with your existing tools through a standardized, secure protocol.
- Greater accessibility : Fleet management becomes accessible to all profiles (sales, administrative) without heavy technical training.
- Intelligent automation : Ability to delegate repetitive workflows to an AI that knows your KPAX environment inside and out.
How does it work ?
The MCP server (Model Context Protocol) acts as an intelligent, bidirectional gateway between KPAX and external generative AIs and LLMs (Large Language Models) such as ChatGPT, Claude, or Mistral. It does far more than pass text back and forth :
- Semantic interpretation : It translates your natural-language requests into technical commands the KPAX database can execute.
- Rights enforcement : The AI can only perform actions explicitly authorized by the connected user’s profile.
- Open standard : It uses a universal protocol ensuring compatibility with future AI developments.
What the MCP Server does
The MCP server turns KPAX into an intent-driven tool, eliminating navigational complexity :
- Bulk execution : Automate repetitive tasks (account creation, batch updates) that previously took hours.
- Instant analysis : DDelegate complex data extraction and analysis to the AI for immediate results.
- Technical accessibility : Allows non-technical users to perform advanced operations safely.
Real-world use cases
Save valuable time on your administrative and technical operations :
- “Create 50 customer accounts from this CSV file and assign them to client X.”
- “Analyze the print volumes for client Y.”
- “Update the custom field ‘Next Visit Date’ for all machines with toner below 5%.”
Business advantage
The MCP server moves from conversation to action. It reduces human error and multiplies your team’s responsiveness, especially during customer meetings.
What about security ?
Spoiler : we’re not training our AI on your data.
KPAX AI is built on one fundamental principle : control stays with you.
The pillars of your data sovereignty
- Your data remains your exclusive property — period.
- Strict enforcement of the user rights system.
- Ability to limit authorized actions.
- Can be disabled at any time.
Data processed by our AI services is used solely for the purpose of operating the service. It is never used for model training, resold, or used for commercial, promotional purposes or funny business.
Your data stays yours. KPAX AI works for you, within the boundaries you define
— never the other way around.
In short, KPAX AI anticipates, assists, and executes !
Want to know more about KPAX?
Schedule a presentation with our experts
