{"id":3627,"date":"2021-06-03T10:16:33","date_gmt":"2021-06-03T08:16:33","guid":{"rendered":"https:\/\/www.kpax-manage.com\/?post_type=hs_testimonials&p=3627"},"modified":"2025-08-19T16:27:14","modified_gmt":"2025-08-19T14:27:14","slug":"a-solutions-pty-ltd-and-the-benefits-of-using-kpax-in-and-mps-sla-environment","status":"publish","type":"hs_testimonials","link":"https:\/\/www.kpax-manage.com\/fr\/temoignages\/a-solutions-pty-ltd-and-the-benefits-of-using-kpax-in-and-mps-sla-environment\/","title":{"rendered":"T\u00e9moignage d’A Solutions Pty Ltd sur l’utilisation de KPAX dans un environnement MPS"},"content":{"rendered":"

KPAX a chang\u00e9 la fa\u00e7on dont nous g\u00e9rons nos clients SLA.\r\nGr\u00e2ce \u00e0 la possibilit\u00e9 de tester plusieurs applications MPS sur plusieurs marques, nous avons trouv\u00e9 une place ad\u00e9quate pour KPAX au sein de nos structures de service et de vente.\r\nGr\u00e2ce \u00e0 la proactivit\u00e9 de l’outil en mati\u00e8re d’alertes et \u00e0 la possibilit\u00e9 de personnaliser les filtres, l’outil nous a rendu plus\r\nproductifs dans les domaines suivants :<\/p>\r\n

– Facturation Recouvrement (relev\u00e9s de compteurs)<\/p>\r\n

– Optimisation de la flotte<\/p>\r\n

– Pr\u00e9vision des tendances<\/p>\r\n

– Enregistrement des appels<\/p>\r\n

– Assistance aux clients avec des dispositifs non SLA<\/p>\r\n

Dans l’ensemble, la simplicit\u00e9 de l’activation de l’outil et de l’\u00e9tablissement de calendriers pour la collecte d’informations est primordiale \u00e0 une \u00e9poque o\u00f9 le temps est de l’argent et o\u00f9, pour s’occuper de plus de clients et d’appareils, on ne peut pas faire les choses manuellement ou de mani\u00e8re r\u00e9active.<\/p>\r\n

KPAX a donn\u00e9 \u00e0 notre \u00e9quipe des op\u00e9rations, la tranquillit\u00e9 d’esprit n\u00e9cessaire pour planifier et se concentrer sur les vrais probl\u00e8mes.<\/p>\r\n

Strother Smith – Chef de division – Imagerie<\/strong><\/p>\r\n

https:\/\/asolution.co.za\/<\/a><\/p>","protected":false},"excerpt":{"rendered":"

KPAX a chang\u00e9 la fa\u00e7on dont nous g\u00e9rons nos clients SLA. Gr\u00e2ce \u00e0 la possibilit\u00e9 de tester plusieurs applications MPS sur plusieurs marques, nous avons trouv\u00e9 une place ad\u00e9quate pour KPAX au sein de nos structures de service et de vente. Gr\u00e2ce \u00e0 la proactivit\u00e9 de l’outil en mati\u00e8re d’alertes et \u00e0 la possibilit\u00e9 de … <\/p>\n

Continuer la lecture \u00ab\u00a0T\u00e9moignage d’A Solutions Pty Ltd sur l’utilisation de KPAX dans un environnement MPS\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"featured_media":3628,"template":"","class_list":["post-3627","hs_testimonials","type-hs_testimonials","status-publish","has-post-thumbnail","hentry","entry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"fr","enabled_languages":["en","fr"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"fr":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"\nA-Solutions (PTY) et b\u00e9n\u00e9fices de KPAX dans le MPS SLA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kpax-manage.com\/temoignages\/a-solutions-pty-ltd-and-the-benefits-of-using-kpax-in-and-mps-sla-environment\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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