{"id":2512,"date":"2020-04-17T09:24:58","date_gmt":"2020-04-17T09:24:58","guid":{"rendered":"https:\/\/www.kpax-manage.com\/?post_type=hs_testimonials&p=2512"},"modified":"2025-08-19T16:27:52","modified_gmt":"2025-08-19T14:27:52","slug":"post-telecom-luxembourg","status":"publish","type":"hs_testimonials","link":"https:\/\/www.kpax-manage.com\/fr\/temoignages\/post-telecom-luxembourg\/","title":{"rendered":"T\u00e9moignage de POST Telecom Luxembourg sur l’utilisation de KPAX"},"content":{"rendered":"Bas\u00e9e au Luxembourg, POST Telecom couvre l\u2019ensemble des domaines ICT (T\u00e9l\u00e9phonie fixe et mobile, collaboration, connectivit\u00e9, networking, s\u00e9curit\u00e9, cloud) et propose des offres Managed Print Services (MPS) pour les PME et les grandes entreprises.<\/span>\r\n\r\nDans le cadre de la gouvernance de ses contrats MPS, POST Telecom s\u2019est orient\u00e9 vers le produit KPAX, d\u00e9velopp\u00e9 par la soci\u00e9t\u00e9 BLUEMEGA, qui pr\u00e9sente l\u2019avantage de disposer deux types de sondes : un agent logiciel \u00e0 installer chez chaque client et l\u2019appliance KPAX Liberty destin\u00e9e aux PME qui est ind\u00e9pendante de l\u2019infrastructure du client final et qui n\u2019a pas besoin d\u2019\u00eatre install\u00e9 sur un poste ou sur un serveur.<\/span>\r\n\r\n98% de nos clients MPS sont administr\u00e9s au travers de KPAX leur ouvrant ainsi l\u2019acc\u00e8s aux services avanc\u00e9s de gestion proactive et de reporting de leur infrastructure d\u2019impression\u00a0 \u00a0:<\/span>\r\n\r\nLe service de notification de KPAX Manage a permis \u00e0 POST Telecom d\u2019int\u00e9grer les donn\u00e9es issues de KPAX \u00e0 son outil ITSM afin de r\u00e9approvisionner de mani\u00e8re proactive les consommables, d\u2019ouvrir automatiquement les tickets d\u2019intervention technique sur base des alertes g\u00e9n\u00e9r\u00e9es par les p\u00e9riph\u00e9riques et de programmer les op\u00e9rations de remplacement des kits de maintenance pr\u00e9ventive. L\u2019automatisation de l\u2019ouverture des tickets autorise POST Telecom \u00e0 offrir \u00e0 ses clients divers niveaux de SLA allant jusqu\u2019\u00e0 la prise en charge du remplacement anticip\u00e9 des consommables sur site.<\/span>\r\n\r\nKPAX permet ainsi d\u2019optimiser ses stocks gr\u00e2ce \u00e0 l\u2019automatisation des commandes de consommables et de kits de maintenance. Les relev\u00e9s p\u00e9riodiques de la volum\u00e9trie de chaque p\u00e9riph\u00e9rique\u00a0a permis \u00e0 POST Telecom de g\u00e9n\u00e9rer automatiquement la facturation \u00ab\u00a0Co\u00fbt par page\u00a0\u00bb. Le module \u00ab\u00a0Gouvernance de parc\u00a0\u00bb de KPAX met \u00e0 disposition des clients une palette de rapports leurs permettant d\u2019optimiser leur infrastructure d\u2019impression, de v\u00e9rifier les gains li\u00e9s \u00e0 l\u2019impl\u00e9mentation de nouveaux services de gestion centralis\u00e9e comme, par exemple, la solution PaperCut MF et de b\u00e9n\u00e9ficier d\u2019une aide d\u00e9cisionnelle lors d\u2019un red\u00e9ploiement ou d\u2019un plan de transformation.\u00a0<\/span>\r\n\r\nEtant certifi\u00e9 \u00ab\u00a0HP Managed Print Specialist PREMIER Partner\u00a0\u00bb, un autre point fort ayant confort\u00e9 POST Telecom dans son choix du logiciel KPAX est qu\u2019il int\u00e8gre la technologie HP Smart Device Services (SDS) qui permet d\u2019affiner l\u2019administration des \u00e9quipements d\u2019impression HP.<\/span>\r\n\r\nPour POST Telecom, KPAX est devenu l\u2019outil central de l\u2019administration de ses contrats Manage Print Services gr\u00e2ce \u00e0 ses fonctionnalit\u00e9s avanc\u00e9es de gestion multimarque et sa facilit\u00e9 d\u2019int\u00e9gration aux outils ITSM, SIEM et de facturation utilis\u00e9s par POST Telecom.<\/span>\r\n\r\n ","protected":false},"excerpt":{"rendered":"

Bas\u00e9e au Luxembourg, POST Telecom couvre l\u2019ensemble des domaines ICT (T\u00e9l\u00e9phonie fixe et mobile, collaboration, connectivit\u00e9, networking, s\u00e9curit\u00e9, cloud) et propose des offres Managed Print Services (MPS) pour les PME et les grandes entreprises. Dans le cadre de la gouvernance de ses contrats MPS, POST Telecom s\u2019est orient\u00e9 vers le produit KPAX, d\u00e9velopp\u00e9 par la … <\/p>\n

Continuer la lecture \u00ab\u00a0T\u00e9moignage de POST Telecom Luxembourg sur l’utilisation de KPAX\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"featured_media":2513,"template":"","class_list":["post-2512","hs_testimonials","type-hs_testimonials","status-publish","has-post-thumbnail","hentry","entry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"fr","enabled_languages":["en","fr"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"fr":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"\nT\u00e9moignage de POST Telecom Luxembourg sur l'utilisation de KPAX -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kpax-manage.com\/temoignages\/post-telecom-luxembourg\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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